PACKAGING AND DESPATCH
 
We take the utmost care in the supply of your essential oils .

Essential oils are supplied in appropriate containers (Amber glass or Aluminium bottles or lacquer lined mild steel drums). Floral waters, Carrier oils & all other products are supplied in food grade HDPE or PET plastic containers. All bulk products are despatched according to appropriate ADR, IMO or IATA regulations.
 
DELIVERY of you order is charged on gross weight of the package and at cost.
 
All orders paid for by card are despatched to the address at which the card is registered. Your order will be despatched using the most appropriate service in consultation with you.
 
Overnight Courier £cost
Up to 20kg

10.00

20kg+ add 0.30/kg (up to 100kg)
 
Note: We recommend that you request delivery of your parcel by Recorded Mail, Special Delivery, or Courier for insurance purposes in case of loss or dam age.
 
EUROPEAN AND INTERNATIONAL DELIVERIES
 
Your order can be delivered to your premises using a range of services, e.g., Royal mail international Parcel Post, FedEx, UPS Air and Sea freight.

Details and costs can be advised upon request.
 
PAYMENTS
 
By Cheque made payable to Phoenix Natural Products Ltd.
By Credit / Debit cards (Access, Mastercard, Visa, Delta, Switch and Solo).
By direct transfer to our account: (details available upon request)
 

All orders are despatched on receipt of payment and funds being cleared, unless it is to be charged to your existing credit account.

Details of Credit Account facilities (subject to status) are available upon request.

All prices are exclusive of VAT. Sometimes prices change due to factors beyond our control. We will notify these changes at the time you place the

order.
E&OE.
 
Packaging
 
We have a comprehensive range of semi-automatic machines which include filling, capping, tube sealing, labelling and batch coding. This allows us to be very versatile in the types of bottles and jars we can handle.
 
All orders are despatched on receipt of payment and funds being cleared, unless it is to be charged to your existing credit account.
 
Details of Credit Account facilities (subject to status) are available upon request.
E&OE.